FAQ
Shipping Information
Thank you for choosing ChillBoy for your shopping needs. Please find below our shipping policy:
Shipping Rates and Delivery Estimates
- We offer flat-rate shipping within the United States.
- International shipping rates may vary based on location and package weight.
- Delivery estimates will be provided during checkout based on the selected shipping method.
Order Processing Time
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Confirmation and Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- Tracking information allows you to monitor the status of your delivery.
- Our shipping time average from 6-12 business days in US
Shipping Methods
- We offer various shipping methods, including standard, expedited, and express options.
- Shipping method availability may vary based on delivery location.
Shipping Restrictions
- Some products may have shipping restrictions due to size, weight, or regulatory requirements.
- International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.
Returns and Exchanges
- Please refer to our Returns Policy for information on returns and exchanges
For more information, please Contact Us